Cancellation and Refund Policy
At Thehnhus, we prioritize openness, clarity, and transparency, and we continuously work to keep our policies updated and consumer-friendly. Before utilizing our services, it is essential that you thoroughly read and comprehend our cancellation and refund policies. Please be aware that third-party service providers can influence our cancellation policy. If you disagree with these terms, we recommend you avoid using our website. Carefully review our refund and cancellation policies for a detailed understanding.
Cancellation Policy Details
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Non-Refundable Tickets: On non-refundable tickets, refunds are not allowed. Before booking, we suggest reviewing the airline's cancellation policy.
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Refundable Tickets: For refundable bookings, many airlines offer airline credit points that can be used for a similar flight on the same carrier.
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Restrictions: In accordance with the airline's policies, you may be subject to some limitations that you must follow.
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24-Hour Cancellation: Cancellations made within 24 hours may be eligible for a refund; however, cancellation within 24 hours depends on the airline's policy.
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No Refund Guarantee: Cancellations made within 24 hours do not ensure a refund; eligibility is determined by the particular policies of the airline.
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Non-Refundable Items: After 24 hours post-booking, most airline tickets, hotel rooms, pre-paid vehicle rentals, holiday packages, and service fees are non-refundable.
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Refund Criteria: Your refund request will only be considered if you are not categorized as a "no show"; the majority of "no show" reservations are not eligible for refunds.
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Confirmed Email: After processing your refund request and its subsequent approval, you will receive a confirmation email.
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Charges for Services: We may impose a fee for service costs if a customer seeks to request a refund after ticketing.
By visiting Thehnhus and availing of our services, you accept and undertake to acknowledge the cancellation and refund conditions stipulated above.
